Terms of Use

Updated: December 18, 2023

This Website is operated by Correlation One, Inc. (“Correlation One” "we/us"). “Website” means the
website located at www.correlation-one.com, any subsequent URL which may replace it, and all
associated websites, URLs and micro sites. "You" means you as a user of the Website. “User” means all users of this Website, including individual learners and the companies, agencies and other organizations that sponsor access to training programs or competitions.

We offer this Website, including all information and services available from this Website, to you
conditioned upon your acceptance of any and all the terms, conditions, rules, policies and notices stated, referenced or incorporated herein, posted on the Website, or otherwise communicated to Users (collectively, the “Terms of Use”). For example, certain of the features, functionality, content and promotions available on or through the Website may be subject to additional or supplemental terms and conditions, including contests or competitions, which will be governed by contest rules (collectively, “Supplemental Terms”). If you choose to access or use those features, functionality or content, or participate in those promotions, the applicable Supplemental Terms are also incorporated and deemed part of these Terms of Use. If there is a conflict between these Terms of Use and the Supplemental Terms, the Supplemental Terms will govern and control with respect to the applicable features, functionality, tools, content and promotions.


PLEASE READ ALL TERMS OF USE CAREFULLY, AS THEY CONTAIN TERMS AND CONDITIONS
THAT IMPACT YOUR RIGHTS, OBLIGATIONS AND REMEDIES IN CONNECTION WITH YOUR USE
OF THE WEBSITE. FOR EXAMPLE, THE TERMS OF USE INCLUDE:
• LIMITATIONS OF OUR LIABILITY TO YOU; AND
• A REQUIREMENT THAT YOU PURSUE CLAIMS OR SEEK RELIEF AGAINST US THROUGH
MANDATORY BINDING ARBITRATION ONLY AND ON AN INDIVIDUAL BASIS, RATHER
THAN AS A PARTICIPANT IN ANY CLASS OR REPRESENTATIVE ACTION OR
PROCEEDING.
YOUR CONTINUED USE OF THIS WEBSITE CONSTITUTES YOUR AGREEMENT TO THESE TERMS
OF USE.
By accessing this Website, you agree to be bound by the Terms of Use set forth herein. If there is
anything you do not understand, please email any inquiry to info@correlation-one.com. If at any time you
do not agree to these Terms of Use, please do not use this Website.
YOU SHALL NOT USE THE WEBSITE FOR ANY ILLEGAL PURPOSES OR OTHERWISE IN
VIOLATION OF ANY APPLICABLE LAWS OR REGULATIONS. YOU SHALL NOT USE THE WEBSITE
IN A WAY THAT MAY CAUSE THE WEBSITE TO BE INTERRUPTED, DAMAGED, RENDERED LESS
EFFICIENT OR SUCH THAT THE EFFECTIVENESS OR FUNCTIONALITY OF THE WEBSITE IS IN
ANY WAY IMPAIRED. YOU AGREE NOT TO ATTEMPT ANY UNAUTHORIZED ACCESS TO ANY
PART OR COMPONENT OF THE WEBSITE.

1. Your Use of the Website

  1. Your Use of the Website

1.1 About the Website; Acknowledgements. This Website is designed to provide you with information about us, our services, and information that we believe may be of interest to you. We also make available certain training services and competitions, which you may elect to take advantage of. While these training programs and competitions are made available to you free of charge, by participating in the training or competitions, (i) you authorize us to provide your contact information, or otherwise arranging an introduction, to companies, agencies and other organizations that may be interested in engaging persons with this type of training (as further described in our Privacy Policy), and (ii) you acknowledge that those companies, agencies and other organizations underwrite the costs of your training in exchange for this

opportunity to be introduced to prospective employees and independent contractors who have

undertaken this training. Notwithstanding the foregoing, we make NO representations or warranties that anyone who participates in the training available on or through this Website, will be (a) qualified for any particular role or position, (b) introduced to any prospective employer, (b) considered or interviewed for any employment or other engagement, or (c) will be offered any employment or other engagement. You further acknowledge that we are not an employer or employment agency, and we have no control over, and will not be liable for, the decision-making or hiring processes, or any other acts or omissions, of any such company, agency or organization.

 

1.2 AI-Powered Resume Assistant:

This Website provides access to an AI-powered resume assistant powered by OpenAI, designed to assist users in creating tailored resumes. We may use other AI technology providers in the future either to supplement OpenAI’s technology or replace it entirely by another provider. When users engage with the AI assistant, contextual information about the job the user is interested in and the user's in-progress resume, including personally identifiable information (PII) such as names, emails, and phone numbers, may be shared with the assistant. This information is stored in Correlation One's database, and the contextual information, as well as the user's chat history, may be stored in OpenAI's cloud or similar technology providers or database providers utilized by Correlation One in the future.

 

1.3 User Acknowledgements:

By utilizing the AI-powered Resume Assistant, you acknowledge and agree that: Correlation One is authorized to share contextual information, including PII, with the AI assistant. Contextual information and user chat history may be stored in OpenAI's cloud. You have read, understood, and agreed to OpenAI's relevant terms and conditions regarding the use of its products. 

Data Accuracy: Users acknowledge that they are solely responsible for the accuracy and completeness of the information they provide to the AI-powered Resume Assistant.

Intellectual Property Rights: Users agree that any content created using the AI assistant remains the intellectual property of Correlation One, and they are granted a license to use this content for personal, non-commercial purposes only.

Limitation of Use: Users acknowledge that the Resume Assistant is provided for assistance in resume creation only and should not be relied upon as a comprehensive career counseling tool.

No Guarantee of Employment: Users acknowledge that Correlation One does not guarantee employment or any specific outcomes as a result of using the AI-powered Resume Assistant.

Compliance with Policy: Users agree to comply with all terms and conditions set forth in this agreement and any related policies, acknowledging that failure to comply may result in termination of access to the service.

Modification of Terms: Users acknowledge that Correlation One reserves the right to modify the terms and conditions of the Resume Assistant at any time, and continued use of the service constitutes acceptance of these changes.

Indemnification: Users agree to indemnify and hold harmless Correlation One and its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of the user's use of the AI-powered Resume Assistant.

No Unlawful or Prohibited Use: Users acknowledge that they will not use the Resume Assistant for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

No Waiver: Users acknowledge that the failure of Correlation One to exercise or enforce any right or provision of these terms does not constitute a waiver of such right or provision.

Your further acknowledge that Correlation One will bear no responsibility for the accuracy of the information produced by the AI-powered resume assistant and will not be liable for any foreseen or unforeseen consequences that may arise as result of using the Resume Assistant or any of the output, sample resumes produced by the Resume Assistant. 

  • User Discretion Advised: Users are advised to exercise their own discretion and judgment while using the AI-powered resume assistant. It is the user's responsibility to review and validate the information and suggestions provided before finalizing their resumes.
  • No Substitute for Professional Advice: The AI assistant is not a substitute for professional career counseling or resume writing services. Users should consider seeking professional advice for critical aspects of their career development or job application process.
  • Technological Limitations Acknowledgment: Users acknowledge that the AI assistant operates within the constraints of current technology and may not always reflect the latest trends in resume writing or career advice.
  • Updates and Changes: We are committed to continuously updating and improving the AI assistant. Users acknowledge that the features and functionalities of the AI assistant may change over time.

1.4 User Eligibility. This Website is intended for use by persons who are at least 18 years of age, and have the legal capacity to enter into a contract. If you are less than 18 years of age or do not have the legal capacity to enter into a contract, you are prohibited from accessing or using the Website, except with the consent and supervision of a parent or legal guardian. By using this Website, you represent and warrant that either you are at least 18 years of age and have the legal capacity to enter into a contract, or that you will only access and use the Website with the consent and supervision of a parent or legal guardian. If you are a parent or legal guardian accepting these Terms of Use on behalf of a minor, you further represent and warrant that you consent to the use of the Website by the minor, you will oversee all such use of the Website, and agree to indemnify, defend and hold us harmless if the minor breaches any of these Terms.

 

1.5 Intellectual Property Ownership. You acknowledge and agree that, as between you and  Correlation One, we are the sole and exclusive owners of the Website, its user interface (e.g., text, graphics, images, audio and video clips, articles, data compilations, page design, user flows, etc.), content (e.g., training materials), features and functionality, and all trademarks, copyright-protected materials and other intellectual property included or embodied within this Website (collectively, the “Site Content”) shall remain at all times vested in us or, in the cases where we are using such material or content under authority from a third party, in the owner of such material or content.

 

1.6 License Restrictions. We grant you the limited right to access and make use of the Website for your own personal use only; provided that you shall not:

 

(i) access, reproduce, duplicate, copy, share, distribute, disclose, sell, or otherwise exploit the

Website or any Site Content for commercial purposes or any other purpose except as expressly

granted herein;

(ii) use the Website to transmit infringing, libelous, or otherwise unlawful or tortious material, or to

store or transmit material in violation of third-party privacy rights,

(iii) use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Site

Content;

(iv) use any meta tags, search terms, key terms, or the like that contain the Website’s name or our

trademarks;

(v) engage in any activity that interferes with the Website or another User’s ability to use the

Website;

(vi) modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the Website and the goods or services offered on the Website;

(vii) use the Website to transmit viruses, worms, time bombs, Trojan horses and other harmful or

malicious code;

(viii) interfere with or disrupt the integrity or performance of the Website or third party data contained therein;

(ix) attempt to gain unauthorized access to the Website or related systems or networks; or

(x) assist or encourage any third party in engaging in any activity prohibited by these Terms of Use.

 

In addition to the existing license restrictions, you shall not:

  • Use the AI-powered resume assistant for any unlawful or unethical purposes.
  • Share, distribute, or disclose the results generated by the AI assistant without proper authorization.
  • Misrepresentation of Identity: Users shall not impersonate any person or entity or falsely state or otherwise misrepresent their affiliation with a person or entity.
  • Altering or Tampering: Users are prohibited from modifying, adapting, translating, or creating derivative works based on the AI assistant or its outputs.
  • Resale or Commercial Use: The AI assistant's services and any outputs shall not be used for any commercial purposes, including reselling, leasing, or offering services to third parties, unless explicitly authorized.
  • Reverse Engineering and Extraction: Users shall not reverse engineer, decompile, or disassemble the AI assistant, nor attempt to extract the source code or underlying algorithms.
  • Automated Interactions: Any use of automated systems or software to extract data or interact with the AI assistant for any purpose is strictly forbidden.
  • Distribution of Harmful Content: Users must not use the AI assistant to create or distribute content that is harmful, abusive, racially or ethnically offensive, defamatory, or infringing on anyone's rights.
  • Interference with Operations: Users shall not interfere with or disrupt the AI assistant's services or servers or networks connected to the AI assistant.
  • Breach of Privacy: Users must respect the privacy of others and not use the AI assistant to collect or process personal data without explicit consent.
  • Non-compliance with Applicable Laws: The AI assistant shall not be used in any manner that violates applicable local, state, national, or international laws or regulations.
  • Sharing Access Credentials: Users shall not share their login credentials or allow others to use their account to access the AI assistant.
  • Endorsement and Promotion: Users shall not use the AI assistant to falsely suggest an affiliation with, or endorsement by, Correlation One or its partners.

1.7 Notification. You agree to use reasonable efforts to prevent unauthorized access to, or use of, the Website, and notify us promptly of if such unauthorized access or use occurs.

 

1.8 Consequences of Breach. We reserve the right to suspend or terminate your right to access and use the Website, in whole or in part, and notify any other User potentially impacted, if we suspect you have violated any of the Terms of Use.




2. Errors and Inaccuracies


2.1 We strive to provide complete, accurate, up-to-date information on the Website. Unfortunately,
despite those efforts, human or technological errors may occur. The Website, and specifically the Site Content, may contain typographical mistakes, inaccuracies, or omissions, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, and to change, update or discontinue offering any Site Content, in whole or in part, at any time without prior notice.

2.2 If you notice any error or inaccuracy that you would like to bring to our attention, please email us at info@correlation-one.com.

2.3 AI Assistant Output:

While the AI-powered resume assistant strives to provide accurate and helpful suggestions, human or technological errors may occur. The output, recommendations, or suggestions provided by the AI assistant may contain inaccuracies or omissions. We reserve the right to correct any errors, inaccuracies, or omissions, and to improve the functionality and accuracy of the AI assistant over time.

3. Changes to Website or These Terms of Use

3.1 Other than as may be required by law, we reserve the right to modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification or withdrawal of the Website, or any portion of thereof.

3.2 We may alter these Terms of Use from time to time, and your use of the Website (or any part of the Website) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms of Use have been changed. If you do not agree to any change to the Terms of Use, then you must immediately stop using the Website.

4. External Sites and Resources

We may provide links to other websites, owned by third parties, that we believe may be of interest to you. We are not responsible for the availability of any websites owned or controlled by third parties. We do not necessarily endorse the other websites and/or the goods or services offered or described on the website, and we do not necessarily agree with the content or opinions expressed on the other websites. We are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of any third party websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such third-party external sites or resources.

5. Representations and Warranties

 

By using the Website or otherwise agreeing to these Terms of Use, you represent and warrant that:

(i) all account and profile information provided by you (e.g., your name, educational background,
qualifications, experience, etc.) will be complete, accurate and up-to-date when provided, and
updated as necessary to ensure that it remains complete, accurate and up-to-date,


(ii) you have the power and authority to accept and agree to the terms and conditions set forth
herein,


(iii) you are solely responsible to determine, and will strictly comply with all applicable federal,
national, state and local laws, rules, directives, regulations, orders and opinions relating to your
eligibility for and use of the Website, and


(iv) you will not infringe the rights of any third party, including, any intellectual property, privacy or
publicity-related rights, in connection with your access to or use of the Website.

6. Disclaimers

 

6.1 IN ADDITION TO ANY OTHER DISCLAIMERS ANYWHERE ELSE IN THE TERMS OF USE, WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO THE ACCURACY, COMPLETENESS, AVAILABILITY OR TIMELINESS OF ANY INFORMATION ON THE WEBSITE OR ANY OTHER SITE CONTENT. THE WEBSITE AND SITE CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION. WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE WEBSITE OR SITE CONTENT, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OR TRADE.


6.2 WE MAKE NO WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS OR ARE FULLY FUNCTIONAL, ACCURATE, OR RELIABLE.


6.3 YOU ACKNOWLEDGE THAT WE CANNOT GUARANTEE, AND THEREFORE SHALL NOT BE IN ANY WAY RESPONSIBLE FOR, THE SECURITY OF THE WEBSITE OR ANY INFORMATION TRANSMITTED TO OR THROUGH THE WEBSITE BY YOU.

7. Limitations on Liability

7.1 Limitations. YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT NOT
PROHIBITED BY LAW:


(i) YOU ACKNOWLEDGE AND AGREE THAT ENTIRE RISK OF ACCESSING AND USING THE
WEBSITE ARE DONE AT YOUR OWN DISCRETION AND RISK, AND YOU AND HEREBY
RELEASE CORRELATION ONE AND WAIVE ANY AND ALL CLAIMS AND CAUSES OF
ACTION WITH RESPECT TO ANY DAMAGES CAUSED BY YOUR USE OF THE WEBSITE,
SITE CONTENT, INTRODUCTIONS MADE PURSUANT TO THESE TERMS, OR INABILITY TO
ACCESS OR USE ANY OF THE FOREGOING.


(ii) IN NO EVENT WILL WE WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ECONOMIC LOSSES (INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, CONTRACTS, BUSINESS OR ANTICIPATED SAVINGS) OR ANY LOSS OF GOODWILL OR REPUTATION, OR ANY LOSS OR CORRUPTION OF DATA, OR ANY SPECIAL OR INDIRECT OR CONSEQUENTIAL LOSSES ARISING OUT OF YOUR USE OF THE WEBSITE, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF USE, WHETHER BASED IN WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY; IN ANY CASE WHETHER OR NOT WE WERE INFORMED OF THE POSSIBILITY, OR SUCH LOSSES WERE OTHERWISE WITHIN OUR CONTEMPLATION AT THE DATE ON WHICH THE EVENT GIVING RISE TO THE LOSS OCCURRED, AND EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 


(iii) CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSIVE OR LIMITATION OF CERTAIN DAMAGES AS SET FORTH IN THIS SECTION, SO THESE LIMITATIONS AND EXCLUSIONS APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. IN THE EVENT THAT THE FOREGOING LIMITATION OF LIABILITY IS DETERMINED BY A COURT OF COMPETENT JURISDICTION TO BE UNENFORCEABLE, CORRELATION ONE’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO ONE HUNDRED U.S. DOLLARS (US$100).


7.2 Basis of the Bargain. YOU ACKNOWLEDGE AND AGREE THAT THE WARRANTY DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE ESSENTIAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN CORRELATION ONE AND YOU, AND WILL SURVIVE AND APPLY EVEN IF YOUR REMEDIES ARE FOUND OR ALLEGED TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE.


7.3 Exclusions. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE FROM DEATH OR PERSONAL INJURY. NOTHING IN THE TERMS OF USE IS INTENDED TO EXCLUDE OR LIMIT ANY CONDITION, WARRANTY, RIGHT OR LIABILITY WHICH MAY NOT BE LAWFULLY EXCLUDED OR LIMITED. ACCORDINGLY, ONLY THE ABOVE LIMITATIONS IN THIS SECTION THAT ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU, AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT REQUIRED BY LAW.

8. Indemnification

YOU AGREE TO BE FULLY RESPONSIBLE FOR (AND FULLY INDEMNIFY US AGAINST) ALL CLAIMS, LIABILITY, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING LEGAL FEES, SUFFERED BY US AND ARISING OUT OF OR RELATING TO (i) YOUR USE OF THE WEBSITE, INCLUDING THE WEBSITE CONTENT, OR THE USE BY ANY OTHER PERSON ACCESSING THE WEBSITE USING YOUR ACCESS ACCOUNT, AND (ii) ANY INTRODUCTION MADE PURSUANT TO
THESE TERMS.

9. Investigations of Violations of These Terms

We may investigate any reported violation of these Terms of Use and take any action that we deem
appropriate. Such action may include, but is not limited to, issuing warnings, removing posted content and/or reporting any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other third parties.

10. Notice for California Users

Under California Civil Code Section 1789.3, California Website users are entitled to know that they may file grievances and complaints with: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210 or by email at dca@dca.ca.gov.

11. Resolution Of Claims or Disputes.

11.1 Generally. We hope you will be happy with us, our Website, and our services, and most of your
concerns can be resolved quickly and to your satisfaction by e-mailing us at info@correlation-one.com. If, however, there is an issue that needs to be resolved, this agreement describes how both of us will proceed.

11.2 Mandatory Arbitration. Any claim or dispute between you and us (or any of our affiliates) arising out of or relating in any way to the products we sell or this agreement shall be resolved through final, binding arbitration. This obligation applies regardless of whether the claim or dispute involves a tort, fraud, breach of contract, misrepresentation, product liability, negligence, violation of a statute, or any other legal theory. Included are all claims arising out of or relating to any aspect of our relationship; claims that may arise after the termination of this agreement; and claims related to direct marketing efforts, including but not limited to, complaints concerning unsolicited text messages, emails, and telemarketing calls. 

11.2 CLASS ACTION WAIVER. WE EACH AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST
THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING. ALL ARBITRATIONS UNDER THIS AGREEMENT SHALL BE CONDUCTED ON AN INDIVIDUAL (AND NOT A CLASS-WIDE) BASIS, AND AN ARBITRATOR SHALL HAVE NO AUTHORITY TO AWARD CLASS-WIDE RELIEF. YOU ACKNOWLEDGE AND AGREE THAT THIS AGREEMENT SPECIFICALLY PROHIBITS YOU FROM COMMENCING ARBITRATION PROCEEDINGS AS A REPRESENTATIVE OF OTHERS OR JOINING IN ANY ARBITRATION PROCEEDINGS BROUGHT BY ANY OTHER PERSON.

11.3 Process. a party who intends to seek arbitration must first send to the other a written Notice of
Dispute describing the nature and basis of the claim or dispute and setting forth the specific relief sought. All Notices to us shall be sent to the following address: Correlation One, 175 Varick Street, NY, NY 10014. Upon receipt of such Notice, the other party shall have a thirty-day period in which it may satisfy the claim against it by fully curing the dispute and/or providing all the relief requested in the Notice. After the expiration of such thirty-day cure period, you or we may commence an arbitration proceeding. The arbitration of any claim or dispute under this agreement shall be conducted pursuant to the American Arbitration Association’s (“AAA”) United States Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer-Related Disputes. These rules and procedures are available by calling the AAA or by visiting its web site at www.adr.org. The arbitration of any claim or dispute under this agreement shall be conducted in the State of California or in the location in which you received this agreement or in your home state. For any non-frivolous claim that does not exceed $25,000, we will pay all costs of the arbitration and will agree to conduct the arbitration through the AAA offices in your home state. For any claim under $10,000, we further agree that any hearings may be held by telephone and that we will not seek attorney’s fees in the event we prevail. You acknowledge and agree that each party shall pay the fees and costs of its own counsel, experts and witnesses in any arbitration proceeding.

12. Miscellaneous

12.1 Severability. If any part of these Terms of Use shall be deemed unlawful, void or for any reason
unenforceable, then that provision shall be deemed to be severable from these Terms of Use and shall not affect the validity and enforceability of any of the remaining provisions of the Terms of use.

12.2 Entire Agreement. These Terms of Use and our Privacy Policy contain the entire agreement
between you and us relating to the Website and your use of the Website and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No prior or contemporaneous representations shall alter the interpretation of the Terms of Use. You confirm that, in agreeing to accept these Terms of Use, you have not relied on any representation except insofar as the same has expressly been made a representation in the Terms of Use.

12.3 Governing Law and Venue. These Terms of Use will be exclusively governed by and construed in accordance with the laws of the State of New York and the courts located in the City and County of New York will have exclusive jurisdiction in any dispute, except that we have the right, at our sole discretion, to enforce any judgment or decision by an arbitrator in an appropriate alternative jurisdiction.

13. Contact Information

You may send us notices or communicate with us by email to info@correlation-one.com. If you send us an email that asks for a response, and you do not receive a response within ten (10) business days, please send us another email as we may not have received your previous email. When you send email to us, you are communicating with us electronically, and you agree that we may communicate with you electronically. You acknowledge that that your communications by email are not considered confidential communications. Therefore, please do not send us any confidential information by email.